Privacy policy
Privacy Policy
This Privacy Policy describes how ARC Athleisure (“we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from https://arcathleisure.com/ (the “Site”) or otherwise communicate with us (collectively, the “Services”).
For the purposes of this Privacy Policy, “you” and “your” refer to the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.
By using or accessing our Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use our Services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices or for operational, legal, or regulatory reasons.
Any updates will be posted on this page and the “Last updated” date will be revised accordingly.
How We Collect and Use Your Personal Information
To provide our Services, we collect certain personal information from a variety of sources. The information we collect depends on how you interact with our Site and Services.
We may use the information we collect to:
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Process and fulfill your orders
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Provide customer support
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Communicate order confirmations, updates, and shipping information
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Improve our products, services, and website functionality
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Detect and prevent fraud or unauthorized activity
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Comply with legal obligations
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Send marketing communications, offers, and updates (if you choose to receive them)
What Personal Information We Collect
The types of personal information we collect depend on how you interact with our website.
Information You Provide Directly
When you use our Services, you may provide the following information:
Contact Information
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Name
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Email address
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Phone number
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Shipping address
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Billing address
Order Information
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Order details
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Shipping and billing addresses
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Payment confirmation
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Contact details
Account Information (if applicable)
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Username
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Password
Shopping Information
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Products viewed
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Items added to cart or wishlist
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Purchase history
Customer Support Information
Information you share when contacting us through email, phone, or WhatsApp.
Providing certain information may be required to complete purchases or access certain features of the Services.
Information We Collect Automatically
When you visit our Site, we may automatically collect certain information about your device and usage of the Services. This may include:
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IP address
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Browser type
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Device type
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Pages visited
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Website interactions
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Time spent on pages
We collect this information using cookies and similar technologies.
Information We Obtain from Third Parties
We may receive information from trusted third-party service providers that help us operate our business.
These may include:
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Shopify, which powers our online store and website infrastructure
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Payment gateways and processors that securely process transactions
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Shipping and logistics partners who deliver your orders and provide order tracking
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Analytics providers that help us understand website performance and customer behaviour
Information obtained from these providers is handled in accordance with this Privacy Policy.
How We Use Your Personal Information
Providing Products and Services
We use your personal information to process orders, confirm payments, arrange shipping, manage returns or exchanges, and communicate with you regarding your purchases.
Marketing and Promotions
We may use your information to send promotional messages about new products, offers, and updates related to ARC. You may opt out of these communications at any time using the unsubscribe option or by contacting us.
Security and Fraud Prevention
We may use personal information to detect and prevent fraudulent or illegal activity and protect our business, customers, and platform.
Customer Support
Your information helps us respond to inquiries and improve the quality of our Services.
Payment Security
Payments on our website are processed through secure third-party payment gateways that follow industry-standard security protocols and PCI-DSS compliance.
ARC does not store your complete credit or debit card details on our servers.
Payment information is processed securely by our payment partners.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to improve your browsing experience.
Cookies help us:
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Remember your preferences
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Improve website performance
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Understand how visitors interact with our website
You can manage or disable cookies through your browser settings. However, some features of the website may not function properly if cookies are disabled.
For more information about Shopify cookies, visit:
https://www.shopify.com/legal/cookies
How We Share Your Personal Information
We do not sell your personal information.
However, we may share your information with trusted third parties when necessary to operate our Services, including:
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Payment processing providers
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Shipping and logistics partners
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Website hosting and infrastructure providers
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Customer support and communication platforms
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Marketing and analytics partners
These third parties only receive the information necessary to perform their services.
We may also disclose information if required to comply with legal obligations or protect our rights.
User-Generated Content
Our Services may allow you to submit product reviews or other content.
Any content you choose to post publicly may be visible to other users and we cannot control how others may use that information.
Third-Party Links
Our website may contain links to third-party websites or services.
Once you leave our Site, we are not responsible for the privacy practices or policies of those external websites. We recommend reviewing their privacy policies before sharing personal information.
Children's Privacy
Our Services are not intended for individuals under the age of 18 years, and we do not knowingly collect personal information from children.
If you believe a child has provided us with personal information, please contact us so that we can remove the information.
Data Security and Retention
We take reasonable measures to protect your personal information against unauthorized access, loss, misuse, or disclosure.
However, no method of transmission over the internet is completely secure.
We retain personal information only for as long as necessary to:
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Provide our Services
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Maintain business records
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Comply with legal obligations
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Resolve disputes and enforce policies
Your Rights
Depending on applicable laws, you may have the right to:
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Request access to your personal information
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Request correction of inaccurate data
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Request deletion of your personal data
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Opt out of marketing communications
To exercise these rights, please contact us using the details below.
Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
ARC Athleisure
Email: arcanytime@gmail.com
Phone / WhatsApp: +91 9773421593
Address:
501, Landmark Building, Ram Mandir Road, Vile Parle (E), Mumbai-400057, Maharashtra, India.
Website:
https://arcathleisure.com/